We ship via UPS to the continental United States so that you receive your order within two days from the day it is shipped. Please note we only send shipments Monday-Wednesday to ensure your product’s integrity.
For UPS shipments being sent to DC, DE, MD, NJ, NY, PA and VA, two shipping options are available: UPS Ground and UPS 2nd Day Air. Packages being sent to all other states will require UPS 2nd Day Air shipping due to the perishability of our chocolates.
Real-time shipping rates (the actual charges by UPS based on weight, dimensions and destination) apply to all orders. Use the Shipping Calculator on the Shopping Cart page to see all shipping options. Since the cost is based on weight, all items must first be in your cart for an accurate quote. A $10 handling & packaging (including insulation & ice pack during warm weather) fee will be added per order for all UPS shipments.
Your order will usually be processed within one business day, except during busy holiday seasons.
We specially package our chocolates for the climate to preserve the integrity of your chocolates. As all of our products are sensitive to weather conditions, we may determine that your order might not arrive in an ideal condition if we ship in the manner you have selected. If so, our customer service team will fulfill your order and ship it by the best means possible.
Although we do our best, we can’t guarantee condition of chocolate product in warmer climates.
Upon your request, we’ll also include a gift card and message from you. When sending gifts, please inform the recipient to expect the delivery. We can not be responsible for unattended packages or circumstances outside our control at the destination.
If you need to have your order shipped overnight, please email us for determining the additional charges.